Network Operation Center as a service

24/7 Outsourced NOC Support

high skilled dedIcated team

Monitoring & support

We provide telecommunication expertise and offer NOC services that are responsible to monitor :

  • Failures
  • Access network
  • Connectivity
  • Communication equipment alarms
  • Performance issues that may affect the telecom network and services

Our NOC team is 24×7 dedicated and continuously monitor for outages, faults, critical events, and abnormalities with the network.

A white label program that reduces the level of effort in expediting time to market on a pay as you grow model

What we do

NOC Services

24/7/365 Performance Monitoring

Performance network will always be monitored to ensure that all devices are functioning properly and at their optimum performance levels.

Unlimited Remote Support

We can provide NOC Support remotely and are able to cover all a company’s network issues from workstation to server-side.

Real-time Optimization

Our NOC is designed to identify, report, and resolve any critical issue, at any given time, and the optimization is conducted in real-time.

cost savings

Designed to help get your company greater savings by helping to enhance control of your Capex and OpEx budget.

Provides Customization

Our NOC services can be customized to fit the individual needs for your network.

Reduced investment costs

We understand and provide all necessary software and tools to maintain your network.

Preventive Maintenance & Health Reviews

Scheduled health reviews and preventive maintenance to ensure that your network devices are always operating optimally, securely and reliably.

Priority Response

Able to provide priority response procedures for benchmarks and can escalate faster to be sure that any problems on your network are resolved, as fast as possible.

Customized support contracts with agreed service level agreements

monitoring & support

Service Level Agreement (SLA)

  • Time to Notify (for alarms and various priorities)
  • Mean Time to Impact Assessment (TTIA)
  • Mean Time to Notify Third-Party
  • Time to Answer (for calls and emails)
  • Time to Acknowledge (TTA)
  • Ticket Update Frequency
  • Mean Time to Restore (MTTR)

Discover all other solutions we provide

as a service

as a service

Disaster recovery
as a service

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